V365 Terms and Conditions

V365 (hereinafter referred to as the "Platform" or "we") is an internationally licensed online gaming service provider. These terms and conditions apply to all members and users of v365.

By using the platform, you confirm that you are at least 18 years old and that online gaming is legally permitted in your area. Minors and individuals in jurisdictions where online gaming is prohibited are not allowed to use v365.

V365 reserves the right to partially or fully amend these terms and conditions at any time without prior notice. Continued use of the platform following any changes will be considered acceptance of the updated terms.

To create an account on v365, you must complete registration with accurate and complete information. Opening an account with false or incorrect details is strictly prohibited and may result in immediate account closure.

• Each person may only register one account. Attempts to create multiple accounts will result in all accounts being closed and any funds held may be forfeited.
• Keep your account password strictly confidential. Allowing anyone else to access or use your account is prohibited.
• Identity verification (KYC) may be required using the mobile number or email address provided at registration.
• V365 may request a national ID or other supporting documents for identity verification at any time.

V365 currently supports deposits and withdrawals via Mobile Banking, Nagad, and Rocket. All financial transactions are processed through encrypted connections.

• KYC verification must be completed on your account before withdrawals can be made.
• The payment method used for deposits must match the method used for withdrawals.
• If a suspicious transaction is detected, v365 may place a temporary hold on the transaction for security purposes.
• Using funds for money laundering or any illegal purpose is strictly prohibited and may result in legal action.

V365 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which you should read carefully before claiming.

• Welcome Bonus: New members receive a bonus on their first deposit. The bonus amount and wagering requirements are listed on the promotions page.
• Wagering Requirements: A specified wagering requirement must be met before bonus funds can be withdrawn. This is typically 20–30 times the bonus amount.
• Bonus Expiry: Every bonus must be used within a specified time period. Any unused bonus will be forfeited once it expires.
• Multiple Bonuses: Multiple bonuses cannot be combined at the same time unless explicitly stated in the promotion.
• Bonus Abuse: Any attempt to abuse the bonus system will result in the bonus being cancelled and may lead to account closure.

All games on v365 are operated using certified Random Number Generator (RNG) technology. Every game outcome is entirely random and cannot be predicted or manipulated by anyone.

• The use of bots, automation software, or hacking tools during gameplay is strictly prohibited.
• If a technical error is detected in a game outcome, v365 reserves the right to void that round and refund the wager.
• If a game is interrupted due to a lost internet connection, the outcome will be determined based on the system logs.
• If an event is cancelled in Sports Betting, the stake for that bet will be refunded.
• The RTP (Return to Player) rate for each game is listed in the game details.

V365 places responsible gaming at the top of its priorities. We want our members to enjoy gaming as entertainment, not let it become an addiction.

• Daily Limit: Set your own daily deposit and betting limits. You can adjust these at any time from your account settings.
• Self-Exclusion: Activate self-exclusion to take a break from the platform for a set period of time.
• Cooling-Off Period: You can take a break of anywhere from 24 hours up to 30 days.
• Reality Check: The system will automatically suggest taking a break after extended gaming sessions.

If you or someone you know may be struggling with a gaming addiction, please reach out to our support team. For more information, Responsible Gaming View the page.

V365 employs the highest level of technical measures to protect your personal information. All data is stored and transmitted via SSL encryption.

• Your personal information will never be sold or transferred to any third party.
• Information may be disclosed to authorities where required by legal obligation.
• If suspicious activity is detected, your account may be temporarily locked for security purposes.

For the full details of our privacy policy, Privacy Policy Read the page.

V365 may temporarily suspend or permanently close an account without prior notice under any of the following circumstances:

• In the event of a breach of any provision of these terms and conditions.
• Opening an account with false information or submitting fraudulent documents during KYC verification.
• Abusing the bonus system or engaging in fraudulent activity.
• In the event of multiple accounts being operated.
• Suspected money laundering or involvement in any other illegal activity.

If you have any concerns or complaints, please contact our customer support team first. We will do our best to respond to your complaint within 48 hours.

• If a complaint is not resolved within 30 days of submission, the matter will be referred to international arbitration.
• In disputes regarding game outcomes, server logs shall serve as the final and definitive record.
• Financial disputes will be resolved by reviewing and verifying transaction records.

V365 reserves the right to partially or fully amend these terms and conditions at any time. For significant changes, members will be notified in advance via their registered phone number or email.

Continued use of the platform after any changes takes effect means you have accepted the updated terms. We recommend checking this page regularly.